Returns & Exchanges
At Karhu, we want to ensure you are fully satisfied with your performance gear, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether you need a different size or a different style, our streamlined process makes returning your sports equipment simple and efficient.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unused items in their original Karhu shoe box or apparel packaging and securely seal them inside a shipping carton.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is fully processed.
